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Leeds Hippo
Posts: 584
Joined: Sun 04 Jul, 2010 2:59 pm

Post by Leeds Hippo »

dsco wrote: Hippo - I've just reset your password and logged in successfully with your account. I'll send you the new details, give 'em a try and let me know how you get on.Cheers,dsco Will do when I get homeThanks

kango
Posts: 296
Joined: Sun 30 Aug, 2009 4:41 pm

Post by kango »

WEEEEEEEEEEE!!Up and running again!!Won't take up too much space but must give a big thumbs up to two people.1) Jim thanks for relaying e-mails much appreciated, hope I can return the favour someday.2) Duncan , who for the last hour or so , has been passing instructions to me via e-mails whist pulling wires gnashing teeth resetting atomic clocks etc... sterling work ; I think He may be posting a solution in the tech support forum soon.Thanks again ChapsKango

dsco
Site Admin
Posts: 884
Joined: Fri 26 Jan, 2007 8:21 am

Post by dsco »

Glad to help Kango!Right folks - a couple of things...1) I've set up the backup support email, it's secretleeds.info@gmail.com. If you are experiencing difficulties using the site, drop me an email. info@secretleeds.com should be back up soon too, but in the mean time, use the gmail address.2) A few folk have been having issues getting on to the site lately, some of which I have managed to replicate and/or fix, some I haven't.If you are an existing member, and can't log on as usual, try to clear your web cache and then log on again. If that doesn't work, send me an email at secretleeds.info@gmail.com, I'll reset the password for you, and we'll try again. If that doesn't work, I'll go have another think about it!If you are trying to register a new account, bear with us - there seems to be a general error with that at the moment, and the techies are looking into it. Apologies for any inconvenience, will try to get it sorted asap.Cheers,dsco
Contact me via ask@tyrell.mobi if you have any questions or comments about the site.

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chameleon
Site Admin
Posts: 5462
Joined: Thu 29 Mar, 2007 6:16 pm

Post by chameleon »

kango wrote: WEEEEEEEEEEE!!Up and running again!!Won't take up too much space but must give a big thumbs up to two people.1) Jim thanks for relaying e-mails much appreciated, hope I can return the favour someday.2) Duncan , who for the last hour or so , has been passing instructions to me via e-mails whist pulling wires gnashing teeth resetting atomic clocks etc... sterling work ; I think He may be posting a solution in the tech support forum soon.Thanks again ChapsKango Wahheyyy looks like we got poor Duncan going round the place with this, after my first alert we thought things were sorted- obviuosly they weren't!!! Lots more emails too and fro seem to be shocking the place back into lifeBut taking a while for new posts to actually pop up, think we need to be patient to avoid aspate of doubles    

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Leeds Hippo
Posts: 584
Joined: Sun 04 Jul, 2010 2:59 pm

Post by Leeds Hippo »

kango wrote: WEEEEEEEEEEE!!Up and running again!!Won't take up too much space but must give a big thumbs up to two people.1) Jim thanks for relaying e-mails much appreciated, hope I can return the favour someday.2) Duncan , who for the last hour or so , has been passing instructions to me via e-mails whist pulling wires gnashing teeth resetting atomic clocks etc... sterling work ; I think He may be posting a solution in the tech support forum soon.Thanks again ChapsKango Same here, working again - thanks Duncan

biofichompinc
Posts: 0
Joined: Thu 02 Sep, 2010 11:33 am

Post by biofichompinc »

More thanks from another 'repatriated' user.To Chameleon for passing on information via eMail to site administration and to dsco for acting on that information to restore my access to Secret Leeds.

Croggy2
Posts: 65
Joined: Tue 25 Aug, 2009 6:15 pm

Post by Croggy2 »

When i cam to my open tab for SL the other day, I was logged out and couldn't sign in again.I've just been reading a couple of threads now and when I clicked back onto active threads I was logged in again, as if by magic!

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chameleon
Site Admin
Posts: 5462
Joined: Thu 29 Mar, 2007 6:16 pm

Post by chameleon »

Croggy2 wrote: When i cam to my open tab for SL the other day, I was logged out and couldn't sign in again.I've just been reading a couple of threads now and when I clicked back onto active threads I was logged in again, as if by magic! Things are on the upand with luck, could get even better

jim
Posts: 1898
Joined: Sun 17 May, 2009 10:09 am

Post by jim »

Problems with site access again this morning. Trying to enter via the usual methods resulted in the message "Sorry, the website www.secretleeds.com cannot be found". Eventually I discovered that using an entry point to a specific page worked - but I was no longer logged in and had to find my original password to re-log. Is this a general problem, or is it just a problem with computers/laptops at my address?

Jogon
Posts: 3036
Joined: Wed 21 Dec, 2011 1:28 pm

Post by Jogon »

Still right here

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